Privacy Policy

This Policy is in line with the national and international legal frameworks, taking into account the nature, scope, context and purposes of processing as well as the risks to the rights and freedoms of natural persons. DXM Dealing Exchange Markets LTD ("DXM") has implemented appropriate technical and organisational measures to ensure compliance with relevant data protection legislation.

This Privacy Policy provides data subjects with information on how DXM collects personal data, how it is used, and with whom it may be shared.

DXM Dealing Exchange Markets LTD ("DXM", "us", "our", or "we") collects, uses, and is responsible for certain personal information about you. We are responsible as the "controller" of that personal information for the purposes of applicable laws.

Regardless of whether you reside inside or outside designated jurisdictions, DXM will be the controller of your personal data provided to, collected by, or processed in connection with our services and regulated activities.

In the course of your registration as a client, opening a demo or live account with DXM, subscribing to our services, or using our website, the following information about you ("Your Data") may be collected and stored for administrative, service-related, and legal purposes.

Your email address may be used by DXM in relation to its products and services, including marketing campaigns. If you do not wish to receive such marketing communications, you may opt out at any time by emailing enquiries@dealingexchangemarkets.com.

• Personal Information such as names, addresses, passport numbers, national identification numbers, and email addresses.
• Financial Information, trading experience, and employment information for suitability and compliance purposes.
• Website usage data including IP addresses, browser type, traffic data, and communication data.
• Communications between you and DXM via email, telephone, or live chat.

We use information held about you for the following purposes:

• To provide and improve our services.
• To comply with anti-money laundering (AML), Know Your Customer (KYC), and regulatory obligations.
• To communicate with you regarding our services and updates.
• To monitor and improve website performance and security.
• To develop and improve products and features.

We do not sell or rent your personal information to third parties without your consent. We may share information with:

• Service providers and processors supporting our operations.
• Regulatory authorities and law enforcement when required by law.
• Technology and analytics providers assisting with website and service performance.

Some processors may be located outside Santa Lucia FSRA jurisdictions. In such cases, DXM ensures appropriate safeguards and contractual protections are in place.

We use cookies and similar technologies to improve your experience and distinguish you from other users of our website.

Under applicable data protection laws, you have rights including:

• The right to access your personal data.
• The right to request correction of inaccurate information.
• The right to request deletion of your data where applicable.
• The right to object to direct marketing.
• The right to data portability.
• The right to withdraw consent where processing is based on consent.

To exercise your rights, please contact us at enquiries@dealingexchangemarkets.com.

Your personal data is stored securely and protected against unauthorised access, disclosure, alteration, or destruction. DXM applies technical and organisational measures to ensure data security and confidentiality.

DXM may retain personal data for a minimum period of seven (7) years following account closure to comply with legal and regulatory obligations.

If you have any questions, concerns, or complaints regarding this Privacy Policy, you may contact us at:

Email: enquiries@dealingexchangemarkets.com

DXM Dealing Exchange Markets LTD ("DXM") is regulated by the Santa Lucia FSRA.

Risk Warning: Trading in securities involves significant risk. Prices may fluctuate and securities may become entirely valueless. You may incur losses exceeding your deposited funds. CFDs, Forex, Commodities, Stocks, Cryptocurrencies, and other leveraged products are complex financial instruments and may not be suitable for all investors.

Restricted Countries: DXM does not provide services to residents of jurisdictions where such services would be contrary to local laws or regulations.

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